System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Wednesday 21st October 2026

No incidents reported

Tuesday 20th October 2026

Soprano Messaging Platform - Notice of Planned Maintenance - FINAL, scheduled 1 day ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on Soprano Messaging Platform.

Change reference: PCR-7490

Maintenance start time: 20/10/2025 - 01:00 AEDT

Maintenance end time: 20/10/2025 - 02:19 AEDT

Impact: Service interruption of approximately 8 seconds between 01:29:48 AEDT and 01:29:56 AEDT.

Soprano Messaging Platform - Notice of Planned Maintenance, scheduled 1 day ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-7490

Description: 2 of 2 Annual BCP Failback

Maintenance start time: 20/10/2025 - 01:00 AEDT

Maintenance end time: 20/10/2025 - 05:00 AEDT

Impact: 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

Soprano Messaging Platform - Notice of Planned Maintenance - START, scheduled 1 day ago

Dear Customer,

We are writing to inform you that the maintenance work on Soprano Messaging Platform is about to start.

Change reference: PCR-7490

Our team will notify you after the work has been completed.

Monday 19th October 2026

No incidents reported

Sunday 18th October 2026

No incidents reported

Saturday 17th October 2026

Soprano Messaging Platform - Notice of Planned Maintenance - FINAL, scheduled 4 days ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on Soprano Messaging Platform.

Change reference: PCR-7489

Maintenance start time: 17/10/2026 01:00 AEDT

Maintenance end time: 17/10/2026 02:24 AEDT

Impact: Service interruption of approximately 15 seconds between 01:42:05 AEDT and 01:42:20 AEDT.

Soprano Messaging Platform - Notice of Planned Maintenance, scheduled 4 days ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-7489

Description: 1 of 2 Annual BCP Failover

Maintenance start time: 17/10/2025 - 01:00 AEDT

Maintenance end time: 17/10/2025 - 05:00 AEDT

Impact: 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

Soprano Messaging Platform - Notice of Planned Maintenance - START, scheduled 4 days ago

Dear Customer,

We are writing to inform you that the maintenance work on Soprano Messaging Platform is about to start.

Change reference: PCR-7489

Our team will notify you after the work has been completed.

Friday 16th October 2026

No incidents reported

Thursday 15th October 2026

No incidents reported