System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Tuesday 8th September 2026

No incidents reported

Monday 7th September 2026

Soprano Messaging Platform - Network/Supplier Planned Service Maintenance, scheduled 21 hours ago

Dear Customer,

This is to notify you that one of our providers has informed us that there will be an urgent planned maintenance activity on one of their core network switches.

Please be informed that SMPP binds could fluctuate for a brief duration during this activity window. Message route will be updated to minimise disruption during the maintenance.

Notification Details:

Impacted Services: SMS

Start of Event: 2026-09-07 23:00 AEST

End of Event: 2026-09-08 00:00 AEST

If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Sunday 6th September 2026

No incidents reported

Saturday 5th September 2026

No incidents reported

Friday 4th September 2026

No incidents reported

Thursday 3rd September 2026

Soprano Messaging Platform - Notice of Planned Maintenance - FINAL, scheduled 5 days ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on Soprano Messaging Platform.

Change reference: PCR-7468

Maintenance start time: 03/09/2026 - 01:00AM AEST

Maintenance end time: 03/09/2026 - 04:35AM AEST

Impact: No downtime

Soprano Messaging Platform - Notice of Planned Maintenance - START, scheduled 5 days ago

Dear Customer,

We are writing to inform you that the maintenance work on Soprano Messaging Platform is about to start.

Change reference: PCR-7468

Our team will notify you after the work has been completed.

Wednesday 2nd September 2026

No incidents reported