System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Messaging Platform - Notice of Planned Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-6939

Description: Release of new Software version with patches and enhancements

Maintenance start time: 26/11/2025 - 01:00 AEDT

Maintenance end time: 26/11/2025 - 05:00 AEDT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Wednesday 16th February 2022

No incidents reported

Tuesday 15th February 2022

No incidents reported

Monday 14th February 2022

No incidents reported

Sunday 13th February 2022

No incidents reported

Saturday 12th February 2022

No incidents reported

Friday 11th February 2022

Soprano Messaging Platform - Notice of Planned Maintenance - TEST ONLY, scheduled 3 years ago

Dear Customer,

THIS IS A TEST ONLY

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: [Insert the change reference that provided by operations team ]

Description: [Insert the description of the maintenance]

Maintenance start time: [Insert day/month/year-time - eg: 27/03/2018 - 23:00 (AEDT or AEST)]

Maintenance end time: [Insert day/month/year-time - eg: 28/03/2018 - 06:00 AEDT or AEST]

Impact: [Insert affected services - we need to ensure we include in here the behaviour of the platform i.e. Incoming messages will continue to be delivered, outgoing messages will be queued etc and for how long i.e 30 minutes]

We will email you at the beginning and end of the maintenance period.

Thursday 10th February 2022

No incidents reported