Dear Customer,

THIS IS ONLY A TEST! THIS IS ONLY A TEST! THIS IS ONLY A TEST!

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: [Insert the change reference that provided by operations team ]

Description: [Insert the description of the maintenance]

Maintenance start time: [Insert day/month/year-time - eg: 27/03/2018 - 23:00 (AEDT or AEST)]

Maintenance end time: [Insert day/month/year-time - eg: 28/03/2018 - 06:00 AEDT or AEST]

Impact: [Insert affected services - we need to ensure we include in here the behaviour of the platform i.e. Incoming messages will continue to be delivered, outgoing messages will be queued etc and for how long i.e 30 minutes]

We will email you at the beginning and end of the maintenance period.