System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Friday 26th August 2022

No incidents reported

Thursday 25th August 2022

No incidents reported

Wednesday 24th August 2022

No incidents reported

Tuesday 23rd August 2022

Soprano Messaging Platform - Emergency Maintenance - FINAL, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we have completed the emergency maintenance work on Soprano Messaging Platform.

Change reference: Ticket 314889

Maintenance start time: 23/08/2022 - 20:00 AEST

Maintenance end time: 23/08/2022 - 20:11 AEST

Impact: No service impact or latency observed

Soprano Messaging Platform - Emergency Maintenance - START, scheduled 2 years ago

Dear Customer,

We are writing to inform you that the emergency maintenance work on Soprano Messaging Platform is about to start.

Change reference: Ticket 314889

Our team will notify you after the work has been completed.

Soprano Messaging Platform - Notice of Emergency Maintenance, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Soprano Messaging Platform.

Change reference: Ticket 314889

Description: Reverting Westpac traffic/service from secondary carrier to primary carrier

Maintenance start time: 23/08/2022 - 20:00 AEST

Maintenance end time: 23/08/2022 - 21:30 AEST

Impact: No service impact or latency expected

We will email you at the beginning and end of the maintenance period.

Monday 22nd August 2022

No incidents reported

Sunday 21st August 2022

No incidents reported

Saturday 20th August 2022

No incidents reported