System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Soprano Design Platform

Soprano Design Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Soprano Design Platform Support Center

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Scheduled Maintenance

Soprano Messaging Platform - Notice of Planned Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-6389

Description: OS Patching

Maintenance start time: 18/09/2025 - 03:00 AEST

Maintenance end time: 18/03/2018 - 07:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Soprano Messaging Platform - Notice of Planned Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-6390

Description: OS Patching

Maintenance start time: 19/09/2025 - 03:00 AEST

Maintenance end time: 19/09/2025 - 07:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period

Notifications

Friday 25th November 2022

No incidents reported

Thursday 24th November 2022

No incidents reported

Wednesday 23rd November 2022

No incidents reported

Tuesday 22nd November 2022

No incidents reported

Monday 21st November 2022

Soprano Messaging Platform - Notice of Planned Maintenance [TEST NOTIFICATION], scheduled 2 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

TESTING FOR EMAIL TO SMS NOTIFICATION

We will email you at the beginning and end of the maintenance period.

Soprano Messaging Platform - Notice of Planned Maintenance [TEST], scheduled 2 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

TESTING FOR EMAIL TO SMS NOTIFICATION

We will email you at the beginning and end of the maintenance period.

Sunday 20th November 2022

No incidents reported

Saturday 19th November 2022

No incidents reported