System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Wednesday 11th January 2023

No incidents reported

Tuesday 10th January 2023

Email support Soprano Messaging Platform - Notice of Emergency Maintenance

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Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Soprano Messaging Platform.

Change reference: TEST

Description: TEST

Maintenance start time: 00:00 01/01

Maintenance end time: 00:00 01/01

Impact: NONE

We will email you at the beginning and end of the maintenance period.

Soprano Design Platform Portals Soprano Messaging Platform - Notice of Service Impacting Issue - RESOLVED

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Dear Customer,

We would like to inform that the issue on Soprano Messaging Platform has been restored.

Event description: TEST

Impacted Services: NONE

Start time: 01/01 00:00

End time: 01/01 00:00

API: SMTP (email2sms) Soprano Messaging Platform - Network / Supplier Notification - INITIAL

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Dear Customer,

We are writing to inform you that one of our supplier is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Unavailable

Impacted Services: SMTP SMS

Customer Impact: Low

API: HTTP Soprano Messaging Platform - Notice of Planned Maintenance

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Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: TEST

Description: TEST

Maintenance start time: 00:00 01/01

Maintenance end time: 00:00 01/01

Impact: NONE

We will email you at the beginning and end of the maintenance period.

Monday 9th January 2023

No incidents reported

Sunday 8th January 2023

No incidents reported

Saturday 7th January 2023

No incidents reported

Friday 6th January 2023

No incidents reported

Thursday 5th January 2023

No incidents reported