System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Soprano Design Platform

Soprano Design Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Soprano Design Platform Support Center

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Scheduled Maintenance

Soprano Messaging Platform - Notice of Planned Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-6389

Description: OS Patching

Maintenance start time: 18/09/2025 - 03:00 AEST

Maintenance end time: 18/03/2018 - 07:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Soprano Messaging Platform - Notice of Planned Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-6390

Description: OS Patching

Maintenance start time: 19/09/2025 - 03:00 AEST

Maintenance end time: 19/09/2025 - 07:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period

Notifications

Friday 31st March 2023

No incidents reported

Thursday 30th March 2023

No incidents reported

Wednesday 29th March 2023

Soprano Messaging Platform - Notice of Planned Maintenance - FINAL, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on Soprano Messaging Platform.

Change reference: PCR-4896

Maintenance start time: 29/03/2023 22:00 AEDT

Maintenance end time: 29/03/2023 22:35 AEDT

Impact: No impact

Soprano Messaging Platform - Notice of Planned Maintenance - START, scheduled 2 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Soprano Messaging Platform is about to start.

Change reference: PCR-4896

Our team will notify you after the work has been completed.

Tuesday 28th March 2023

No incidents reported

Monday 27th March 2023

No incidents reported

Sunday 26th March 2023

No incidents reported

Saturday 25th March 2023

No incidents reported