System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Soprano Design Platform

Soprano Design Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Soprano Design Platform Support Center

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Wednesday 8th November 2023

Soprano Messaging Platform - Network / Supplier Notification - INITIAL

Dear Customer,

We are writing to inform you that one of our supplier is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Unavailable - Optus

Impacted Services: All Services

Customer Impact: High

Soprano Messaging Platform - Network / Supplier Notification - UPDATE

Dear Customer,

We are writing to inform you that messages to Optus may not be delivered as Optus services are currently experiencing an outage.

The operator is working to solve the issues to restore the affected services as fast as possible

We will provide an update as soon as possible.

Tuesday 7th November 2023

No incidents reported

Monday 6th November 2023

No incidents reported

Sunday 5th November 2023

No incidents reported

Saturday 4th November 2023

No incidents reported

Friday 3rd November 2023

No incidents reported

Thursday 2nd November 2023

No incidents reported

Wednesday 1st November 2023

No incidents reported