System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Tuesday 4th June 2024

Soprano Messaging Platform - Notice of Planned Maintenance, scheduled 4 months ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-5909

Description: Step 2 of 2 BCP Failback

Maintenance start time: 04/06/2024 - 01:00 AEST

Maintenance end time: 04/06/2024 - 05:00 AEST

Impact: 10 - 15 minutes in the first hour

We will email you at the beginning and end of the maintenance period.

Monday 3rd June 2024

No incidents reported

Sunday 2nd June 2024

No incidents reported

Saturday 1st June 2024

Soprano Messaging Platform - Notice of Planned Maintenance - FINAL, scheduled 4 months ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on Soprano Messaging Platform.

Change reference: PCR-5908

Maintenance start time: 01/06/2024 - 01:00 AEST

Maintenance end time: 01/06/2024 - 03:00 AEST

Impact: Down time of 1h 30min. Web Server impact.

Soprano Messaging Platform - Notice of Planned Maintenance - START, scheduled 4 months ago

Dear Customer,

We are writing to inform you that the maintenance work on Soprano Messaging Platform is about to start.

Change reference: PCR-5908

Our team will notify you after the work has been completed.

Soprano Messaging Platform - Notice of Planned Maintenance, scheduled 4 months ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-5908

Description: Step 1 of 2 BCP Failover

Maintenance start time: 01/06/2024 - 01:00 AEST

Maintenance end time: 01/06/2024 - 05:00 AEST

Impact: 10 - 15 minutes in the first hour

We will email you at the beginning and end of the maintenance period.

Friday 31st May 2024

No incidents reported

Thursday 30th May 2024

No incidents reported

Wednesday 29th May 2024

No incidents reported