System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Soprano Design Platform

Soprano Design Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Soprano Design Platform Support Center

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Tuesday 30th September 2025

Soprano Messaging Platform - Notice of Planned Maintenance, scheduled 2 weeks ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-6667

Description: 2 of 2 BCP Failback

Maintenance start time: 30/09/2025 - 01:00 AEST

Maintenance end time: 30/09/2025 - 05:00 AEST

Impact: < 60 seconds message delay

We will email you at the beginning and end of the maintenance period.

Saturday 27th September 2025

Soprano Messaging Platform - Notice of Planned Maintenance, scheduled 2 weeks ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-6666

Description: 1 of 2 BCP Failover

Maintenance start time: 27/09/2025 - 01:00 AEST

Maintenance end time: 27/09/2025 - 05:00 AEST

Impact: < 60 seconds message delay

We will email you at the beginning and end of the maintenance period.

Thursday 25th September 2025

No incidents reported

Wednesday 24th September 2025

No incidents reported

Tuesday 23rd September 2025

No incidents reported

Monday 22nd September 2025

No incidents reported

Sunday 21st September 2025

No incidents reported

Saturday 20th September 2025

No incidents reported

Friday 19th September 2025

No incidents reported