System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Wednesday 27th July 2022

No incidents reported

Tuesday 26th July 2022

No incidents reported

Monday 25th July 2022

No incidents reported

Sunday 24th July 2022

No incidents reported

Saturday 23rd July 2022

No incidents reported

Friday 22nd July 2022

No incidents reported

Thursday 21st July 2022

No incidents reported

Wednesday 20th July 2022

Soprano Messaging Platform - Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing a service degradation with one of our downstream suppliers.

Event description: Service Degradation

Impacted Services: SMS

Start time: 17:15 AEST

Our team are working to apply a workaround to resolve the issue as soon as possible and will be in touch with an update very soon.

Soprano Messaging Platform - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue experiences by our supplier has been resolved. We are currently monitoring the performance.

Event description: service degradation

Impacted Services: SMS

Start time: 20/07/2022- 17:15 AEST

End time: 20/07/2022 - 20:45 AEST