Wednesday 20th July 2022

Soprano Messaging Platform - Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing a service degradation with one of our downstream suppliers.

Event description: Service Degradation

Impacted Services: SMS

Start time: 17:15 AEST

Our team are working to apply a workaround to resolve the issue as soon as possible and will be in touch with an update very soon.