Friday 14th April 2023

Soprano Messaging Platform - Network / Supplier Notification - INITIAL, scheduled 1 year ago

Dear Customer,

We are writing to inform you that one of our supplier is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Delays

Impacted Services: SMS delivery delays towards Vodafone subscribers - other carriers are not impacted

Customer Impact: Medium