Wednesday 21st June 2023

Soprano Messaging Platform - Network / Supplier Notification - INITIAL, scheduled 1 year ago

Dear Customer,

We are writing to inform you that one of our supplier is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Delivery delays towards Optus subscribers

Impacted Services: SMS Delivery, no issues have been seen but is currently being investigated

Customer Impact: Low