Thursday 15th October 2026

Soprano Messaging Platform - Notice of Planned Maintenance, scheduled 8 hours ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-7489

Description: 1 of 2 Annual BCP Failover

Maintenance start time: 17/10/2025 - 01:00 AEDT

Maintenance end time: 17/10/2025 - 05:00 AEDT

Impact: 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.