System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Messaging Platform - Notice of Planned Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-6939

Description: Release of new Software version with patches and enhancements

Maintenance start time: 26/11/2025 - 01:00 AEDT

Maintenance end time: 26/11/2025 - 05:00 AEDT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Friday 29th July 2022

No incidents reported

Thursday 28th July 2022

No incidents reported

Wednesday 27th July 2022

Soprano Messaging Platform - Network / Supplier Notification - INITIAL

Dear Customer,

We are writing to inform you that one of our supplier is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Unavailable

Impacted Services: SMS Services

Soprano Messaging Platform - Network / Supplier Notification - UPDATE

Dear Customer,

Our network operator is still working on their issues and we are keeping track.

Soprano has implemented a workaround to restore service.

We will provide an update as soon as possible.

Tuesday 26th July 2022

No incidents reported

Monday 25th July 2022

No incidents reported

Sunday 24th July 2022

No incidents reported

Saturday 23rd July 2022

No incidents reported