System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Soprano Design Platform

Soprano Design Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Soprano Design Platform Support Center

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Thursday 22nd June 2023

No incidents reported

Wednesday 21st June 2023

Soprano Messaging Platform - Network / Supplier Notification - RESOLVED, scheduled 1 year ago

Dear Customer,

We would like to inform that the Operator resolved their issues and the services are fully recovered.

We are still performing some tests.

Impacted Services: SMS Delivery Delays on some traffic for Optus subscribers

Soprano Messaging Platform - Network / Supplier Notification - INITIAL, scheduled 1 year ago

Dear Customer,

We are writing to inform you that one of our supplier is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Delivery delays towards Optus subscribers

Impacted Services: SMS Delivery, no issues have been seen but is currently being investigated

Customer Impact: Low

Tuesday 20th June 2023

No incidents reported

Monday 19th June 2023

No incidents reported

Sunday 18th June 2023

No incidents reported

Saturday 17th June 2023

No incidents reported

Friday 16th June 2023

No incidents reported