System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Soprano Design Platform

Soprano Design Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Soprano Design Platform Support Center

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Tuesday 29th July 2025

Soprano Messaging Platform - Notice of Planned Maintenance, scheduled 1 month ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-6667

Description: 2 of 2 BCP Failback

Maintenance start time: 29/07/2025 - 01:00 AEST

Maintenance end time: 29/07/2025 - 05:00 AEST

Impact: 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

Sunday 27th July 2025

No incidents reported

Saturday 26th July 2025

Soprano Messaging Platform - Notice of Planned Maintenance, scheduled 1 month ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on Soprano Messaging Platform.

Change reference: PCR-6666

Description: 1 of 2 BCP Failover

Maintenance start time: 26/07/2025 - 01:00 AEST

Maintenance end time: 26/07/2025 - 05:00 AEST

Impact: 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

Friday 25th July 2025

No incidents reported

Thursday 24th July 2025

No incidents reported

Wednesday 23rd July 2025

No incidents reported

Tuesday 22nd July 2025

No incidents reported

Monday 21st July 2025

No incidents reported