System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Soprano Design Platform

Soprano Design Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Soprano Design Platform Support Center

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Saturday 16th July 2022

No incidents reported

Friday 15th July 2022

Soprano Messaging Platform - Network / Supplier Notification - UPDATE

Dear Customer,

Our network operator has performed network optimisation to provide a workaround to the incident.

We do not anticipate further service impact and will continue to monitor until permanent resolution is confirmed and communicated.

Soprano Messaging Platform - Network / Supplier Notification - INITIAL

Dear Customer,

We are writing to inform you that one of our supplier is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Impacted Services: OTP and Time Sensitive Messages

Customer Impact: Medium

Our supplier are working to resolve this as quickly as possible and we will keep you updated on the progress.

Thursday 14th July 2022

No incidents reported

Wednesday 13th July 2022

No incidents reported

Tuesday 12th July 2022

No incidents reported

Monday 11th July 2022

No incidents reported

Sunday 10th July 2022

No incidents reported