Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.
All systems are operational
Soprano Design Platform
Soprano Design Platform Portals
Operational
API: HTTP
Operational
API: REST
Operational
API: SMPP
Operational
API: SMTP (email2sms)
Operational
API: WSDL
Operational
API: GAMMA
Operational
GAMMA
Operational
Soprano Design Platform Support Center
Email support
Operational
Phone support
Operational
Platform Uptime
HTTP API Response Time
Notifications
Friday 22nd July 2022
No incidents reported
Thursday 21st July 2022
No incidents reported
Wednesday 20th July 2022
Soprano Messaging Platform - Notice of Service Impacting Issue - INITIAL
Dear Customer,
We are currently experiencing a service degradation with one of our downstream suppliers.
Event description: Service Degradation
Impacted Services: SMS
Start time: 17:15 AEST
Our team are working to apply a workaround to resolve the issue as soon as possible and will be in touch with an update very soon.
Soprano Messaging Platform - Notice of Service Impacting Issue - RESOLVED
Dear Customer,
We would like to inform that the issue experiences by our supplier has been resolved. We are currently monitoring the performance.
We are writing to inform you that one of our supplier is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.
Impacted Services: OTP and Time Sensitive Messages
Customer Impact: Medium
Our supplier are working to resolve this as quickly as possible and we will keep you updated on the progress.
